Your broken process,
made visible in seconds.
Connect Linear, Jira, or Zendesk. TwinFlow mines your real event log, maps every ticket path, scores process health, and shows exactly what AI agents would fix — before any risk to your team.
Uses synthetic Client Onboarding data · No login · No risk
How it works
From connection to insight in under 60 seconds.
Connect your tools
Linear or Jira via OAuth, Zendesk with an API token — connected in under a minute. Scans are read-only.
Discover your real process
PM4Py mines your event log and maps every ticket path — including the broken ones.
See exactly what's broken
Health score, stuck tickets, rework loops, SLA breaches, and bottleneck heatmap.
Simulate AI agents fixing it
Adjust sliders, see ROI in real time. Agents run in sandbox first — no risk.
The industry reality
Why broken processes are the rule — independent research, not TwinFlow numbers.
of support-workflow transitions contain bottlenecks, according to process-mining research on real ticket data.
Source: JITeCS journal study, 2024is the typical SaaS onboarding completion rate — meaning roughly half of signups never reach activation.
Source: Alexander Jarvis, SaaS onboarding benchmarksrework and cycle-time reductions reported by organizations that applied process mining to their workflows.
Source: AIMultiple, process-mining use casesSee how your process compares
Anonymous benchmark rankings from all TwinFlow teams.
Scans never write to your tools — the only write in the product is a ticket you explicitly click to create. Tokens are encrypted at rest with AES-256-GCM.
Ready to see your process as it really is?
The demo takes under 10 seconds. No account needed. Real PM4Py process mining on synthetic Client Onboarding data.